Voicemail notifications on your Samsung device can be a useful way to stay updated on missed calls, but sometimes they can become a nuisance, especially if you’ve already listened to the messages. Many users find themselves frustrated with the persistent notifications, even after they’ve checked their voicemails. In this comprehensive guide, we will delve into various ways to delete new voicemail notifications on your Samsung phone, ensuring that you reclaim the peace and quiet of your device.
Understanding Voicemail Notifications
Voicemail notifications appear to alert you about messages left by callers when you cannot answer your phone. On Samsung devices, these notifications can take the form of persistent icons in your notification shade, sounds, and even vibration alerts. While they serve a critical function, the inconvenience arises when these notifications remain after you’ve already accessed the voicemails.
Why Do Voicemail Notifications Persist?
There are several reasons why voicemail notifications may linger on your Samsung device, including:
- Undeleted Voicemails: If you have not yet deleted the voicemails or marked them as read, the notification will continue to display.
- Network Issues: Sometimes, a temporary network issue can prevent your phone from updating its notification status.
- App Glitches: Bugs are common in any app, including your phone app or the visual voicemail app, which can lead to malfunctioning notifications.
- Settings Misconfiguration: Occasionally, your notification settings may be set to allow voicemail alerts to persist even when cleared.
Steps to Delete New Voicemail Notifications on Samsung
Now that we understand the underlying reasons for persistent voicemail notifications, let’s explore concrete steps to delete them. Below are the methods you can use, organized by various tactics.
Method 1: Clearing the Voicemail Messages
The simplest solution is to ensure that you have checked and deleted the voicemails. Follow these instructions to check your voicemail:
Step 1: Access Voicemail
- Open the Phone app on your Samsung device.
- Tap on Voicemail, usually found on the dialer or in a dedicated tab.
Step 2: Listen to New Messages
- Click on any new voicemails to listen to them.
- After listening, you may choose to delete them by pressing ‘7’ or using the on-screen delete option, depending on your carrier’s instructions.
Step 3: Confirm Deletion
- Ensure that you confirm the deletion of each message.
- Once deleted, the notification should disappear shortly thereafter.
Method 2: Using Visual Voicemail App
If your Samsung device has a Visual Voicemail app installed, you can manage your voicemail directly through this application.
Step 1: Open Visual Voicemail
- Locate the Visual Voicemail app in your app drawer.
Step 2: Review Missed Messages
- Browse through your messages.
- Tap on the voicemail you wish to delete.
Step 3: Delete the Selected Voicemail
- Select the delete option (often represented by a trash bin icon).
- Confirm your choice to remove the voicemail.
Method 3: Clearing App Cache and Data
Sometimes, clearing the cache and data of the Phone or Visual Voicemail app can resolve notification issues.
Step 1: Open Settings
- Go to the Settings app on your Samsung device.
Step 2: Manage Apps
- Scroll down and select Apps or Applications.
- Find the Phone app or Visual Voicemail app.
Step 3: Clearing Cache and Data
- Tap on the app, then select Storage.
- Choose Clear Cache.
- Next, tap on Clear Data. Remember, this may reset voicemail notifications and settings.
Step 4: Restart Your Device
- Restart your Samsung device.
- Check if the notifications are still present.
Method 4: Update Carrier Settings
Updating carrier settings can resolve various network-related issues, including voicemail notification glitches.
Step 1: Open Settings
- Go to Settings on your Samsung device.
Step 2: About Phone
- Scroll down and tap on About Phone.
- Select Software Information.
Step 3: Check for Updates
- Tap on Check for Updates.
- If an update is available, follow the prompts to install.
Method 5: Checking Notification Settings
Sometimes, the settings specifically related to voicemail notifications can cause issues.
Step 1: Go to Notifications
- Open Settings and look for Apps or Apps & Notifications.
- Choose the Phone app or Visual Voicemail app.
Step 2: Manage Notifications
- Tap on Notifications.
- Ensure that the Show notifications toggle is disabled for the relevant app.
Step 3: Restart Your Device
- Restart the device to apply the changes.
Advanced Solutions to Remove Voicemail Notifications
If you’ve tried all these methods and the notifications still won’t go away, consider these advanced troubleshooting steps.
Method 6: Disconnecting and Reconnecting Your Network
A temporary network disconnection can sometimes reset your notification status.
Step 1: Toggle Airplane Mode
- Swipe down from the top of your screen to access quick settings.
- Enable Airplane Mode for at least 30 seconds.
Step 2: Disable Airplane Mode
- Turn off Airplane Mode.
- Check if the voicemail notifications have cleared.
Method 7: Factory Reset (Last Resort)
If none of the above options yield results, consider a factory reset as a last resort. Make sure to back up your data before performing this procedure.
Step 1: Backup Your Data
- Use Samsung Smart Switch or Google Drive to back up all necessary information.
Step 2: Perform Factory Reset
- Navigate to Settings > General Management > Reset > Factory Data Reset.
- Follow the prompts to reset your device.
Preventing Future Notification Issues
To ensure that you don’t face similar issues in the future, consider the following preventive measures:
Regularly Check Your Voicemails
Make it a habit to check your voicemails regularly. This can prevent notifications from piling up.
Keep Software Up to Date
Regular software and carrier updates can ensure that your device runs smoothly, preventing glitches in notifications.
Contact Your Carrier for Persistent Issues
If voicemail notifications persist even after trying the above methods, contacting your carrier for additional support can sometimes help address issues from their end.
Conclusion
Voicemail notifications can be helpful but can also become a source of frustration when they won’t clear. By following the steps outlined above, you can effectively manage and delete these notifications on your Samsung device. From checking and deleting voicemails to clearing caches and managing settings, there’s no need for those notifications to interrupt your daily life. Armed with this knowledge, you can enjoy a cleaner, quieter Samsung experience and ensure your notifications stay relevant.
How do I access my voicemail settings on a Samsung phone?
To access your voicemail settings on a Samsung phone, start by opening the Phone app. Tap on the three dots in the top right corner or the ‘More’ option to open the menu. From there, select ‘Settings’ to navigate to your voicemail settings.
In the voicemail settings menu, you can customize various features, including your voicemail number, notifications, and more. Depending on your model, you may also have the option to adjust visual voicemail settings for enhanced management of your voicemail messages.
Why do I still see voicemail notifications after I’ve listened to my messages?
If you’re still seeing voicemail notifications after listening to your messages, it may be due to a syncing issue with your phone’s voicemail system. This can occur if there’s a delay in the update from your carrier’s network to your phone. Sometimes, the notifications may not automatically refresh, leaving you with the impression that you still have unread messages.
To resolve this issue, you can try rebooting your phone to refresh the connections. If the problem persists, consider checking with your carrier to ensure there are no ongoing issues with their voicemail service or to reset your voicemail mailbox.
Can I clear voicemail notifications without deleting my messages?
Yes, you can clear voicemail notifications without deleting your messages. One method involves simply tapping on the voicemail notification and then marking the messages as read. This will remove the notification without needing to delete your voicemail or listen to the messages again.
Alternatively, you can go into the Phone app and check the voicemail tab. Once you see your messages listed, you can usually swipe them or otherwise indicate they have been acknowledged, which should clear the notification from your status bar.
What should I do if I cannot delete voicemail notifications?
If you’re unable to delete voicemail notifications, the first step is to check for updates to your Phone app or system software. Outdated software can sometimes cause bugs or glitches that affect the functionality of apps, including managing voicemail notifications. Go to Settings > Software update and ensure your devices are up to date.
If all updates are current but the issue persists, try clearing the cache for the Phone app. Go to Settings > Apps, find the Phone app, and select Storage. From there, tap on ‘Clear Cache.’ This can help resolve any temporary issues that may be causing the notifications to stick.
How can I turn off voicemail notifications on my Samsung phone?
To turn off voicemail notifications on your Samsung phone, navigate to the Phone app and access the settings. Within the settings, look for the notifications section and find the voicemail option. You can usually disable notifications from here, which will stop alerts from appearing when you receive new voicemails.
Alternatively, you can also manage notification settings for the app as a whole. By going to the main settings on your phone, you can select ‘Apps,’ locate the Phone app, and customize the notification preferences, including switching off sound and vibration options for voicemails.
Is there a way to permanently mute voicemail notifications?
Yes, you can permanently mute voicemail notifications by accessing your phone’s settings. Open the Phone app, navigate to its settings menu, and look for notification settings related specifically to voicemails. Here, you should have options to disable sounds or completely mute notifications.
Additionally, you can go into your device’s main Settings app under ‘Apps’ to find the Phone app. Once there, access the notification settings and toggle off the options that allow for notification sounds, vibrations, or visual alerts regarding voicemails to ensure you don’t receive disturbances from voicemail notifications in the future.